After-sales

After-sales service and technical support

For after-sales service or technical support, please have your model and serial number ready and contact us directly using the methods below so we can assist you quickly.

Reach us

Product inquiries or quotations? Go to Contact us →

We welcome you to contact us directly using the methods below. For after-sales service or technical support, please include the details below so we can locate and assist you quickly.

Please include:
  • Organization, contact name, email / phone
  • Product model
  • Serial number
  • Purchase date
  • Issue description (symptoms, error messages, etc.)

We will reply within 5 working days.

Email company@mdpacific.com
Tel +86-22-2377-8858
Fax +86-22-2377-8286
Service Hotline +86-400-070-1200 (Mainland China only)
Address C-101 Hi-Tech Green Industrial Base, No.6, Huayuan Industrial Area, Tianjin 300384, P.R. China

Your information is used for business communication only and will never be shared externally.

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